SageCover is designed to ensure your business has the support required to use all the features within Sage software.
SageCover is available for:

• Sage Instant Accounts range
• Sage Line 50 range
• Sage Instant Payroll
• Sage Payroll
• Sage Payroll Professional
• Sage Payroll Bureau
• Sage Personnel
• Sage P11D range
• Sage Instant Forecasting
• Sage WinForecast Professional Consolidation
• Sage Financial Forecasting
• Sage JobCosting
• ACT! for Sage Line 50/Line 100
• Sage Manufacturing Solutions
• Sage Construction Solutions
• Excel Support powered by SageCover

Software Support

Telephone Help Line: Giving you access to our award-winning telephone support, with over 300 technical advisors all trained to support Sage software. They can be contacted 9.00am - 5.00pm, Monday to Friday.

Ask A Question: Our online Ask A Question service enables you to ask your questions and offers clear jargon-free answers in seconds. There are over 9,000 solutions, compiled and written by Sage Technical Support for Sage Line 50, Sage Instant Accounts, Sage Instant Payroll v10/11, Sage Payroll and Sage P11D.

E-mail Support: You can e-mail us or fill in an online form with a query at any time - we have a 95% response rate within 24 hours. Asking the experts saves you valuable time and offers solutions when you need them.

Knowledgebase: A database of over 1200 technical guides and frequently asked questions, about Sage software plus Accounting and Payroll issues. SageCover members can access the Knowledgebase from within the Customer area.

Maintenance Updates: Receive free software updates, capturing either product improvements or legislation - this is particularly vital when running Payroll Year End.

Discounts*: Customers with SageCover membership save 20%* every time they need to upgrade their software.

*These discount apply to Line 50, Instant Accounts, Instant Forecasting, Winforecast Professional Consolidated, Sage Financial Forecasting, JobCosting and Line 50 Bill of Materials

Information

Solutions Magazine: This quarterly magazine is delivered to your door and tackles the issues concerning your business. Each issue is packed with time saving techniques, ways to deal with training issues, and articles on you can get the most out of your software. It is also the perfect place to look for technical tips, articles on software developments and general business advice.

e-Newsletters: Sent monthly, one to Accounts SageCover members and one to Payroll SageCover members, they provide you with invaluable information on software, as well as helpful hints and general business information.

Business Advice

Online Business Support provides you with practical tips to help your business grow and is designed to provide the level of information you need to support management and business decisions. Whether you are a new, expanding or established business, Sage online business support has a range of business topices that suit your experience and needs.

Business News: A news service that summarises issues of interest to businesses of all sizes. The news is updated regularly each working day. A round-up of the weekend's events is posted each Monday.

Business Library: An extensive online reference centre containing hundreds of useful documents designed to help you grow and manage your business, and grouped into six logical business areas: Sales, Finance, People, Technology, Premises and Law & Regulation.

Sector Support: Access to detailed information for charities of all sizes on subjects including raising funds, money matters and managing staff and in-depth guidance for retail businesses on such matters as maximising sales, managing premises and crime prevention.

Company Report Services: Sage has teamed up with Dun & Bradstreet to give Sage customers access to reports on customers and suppliers throughout the UK.